Frequently Asked Questions
Credit Store
All our ebooks and videos are available for purchase separately, but we also have a credit store where you can purchase credit packs to buy at a discount. Here’s how:
- If you are a first time customer or do not have a login to our members’ area, Click Here to purchase credit packs. If you are already a member, please login in the form in the right sidebar before purchasing.
- To purchase more than one pack, you will need to return to the Credit Packs page to purchase subsequent packs.
- After purchase, you will be automatically logged in to redeem your credits. Click Here for the Ebook Store or Click Here for the Video Store. You will also receive login credentials via email for later use.
- After redeeming your credits, go to the Members Area where you will see access to the product(s) in the Member Navigation.
Members Area
The members area is the place you will find all ebooks and videos you have purchased or received as well as your account details and purchase history. Look for the Member Navigation in the right sidebar to find the page you need.
You must be logged in to view the members area. Login forms are located in the right sidebar of member pages as well as the Login Page.
After a purchase, you should be logged in automatically and redirected to the Member Home Page. You will also receive an email with your login credentials. Check your spam folder if you don’t see the email within a few minutes. If you are having issues, please Contact Us for assistance.
If you forgot your login password, just enter your email and click the “Forgot Password” link and it will be emailed to you. If you have forgotten which email you used originally, Contact Us with as many details about your purchase as you can remember and we’ll try to find you in our database.
